IT Support Analyst

Seattle-Bellevue Metro Area, WA

Posted: 09/12/2018 Job Number: JN -092018-3172
Our client in Seattle is seeking a talented IT professional to join their growing team as an IT Support Analyst! The company works throughout the United States to improve the safety and success of children, families and communities where they operate. Their core values revolve around helping others, especially those in times of need.

You will:
Act as the first line of support, troubleshooting issues relating to Office 365, Windows 10, iOS and Android devices
Maintain excellent customer service; Document, track and monitor reported incidents to ensure timely resolution.
Set up and configure work spaces for new hires, manage their Active Directory and visit client sites to perform support services

You Have:
1+ years of increasing technical support experience
Proficiency with Microsoft Office and Operating products; bonus points for Microsoft Professional certifications
2 year degree in IT or Networking, or completion of an immersive IT program

This is a 6 month contract-to-hire position poised to convert to full-time, direct-hire.

Please attach your updated resume detailing your relevant work and education experience.

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