Service Desk

Orange County Metro Area, CA

Posted: 04/04/2022 Position: Internal Help Desk/Desktop/Technical Support Job Number: JN -042022-3787

Job Description

Are you an energetic, customer service oriented, and tech savvy individual looking for a Service Desk opportunity with a leading retailer? In this role, you will provide phone, remote, and in-person technical support related to software, hardware, and networking issues. You' ll touch POS, web-based applications, printers, LAN, WAN, phones, and more. This team is growing and there' s certainly career growth potential for the right person. This is an onsite position in Corona with the potential for limited local travel.

  • 2+ years of customer service experience; retail preferred
  • Experienced with retail technology
  • Knowledge of Windows, Mac, and Linux OS
  • Basic networking knowledge
  • IT certifications a plus
  • Experience as a Field Technician, Service Desk Tech, Help Desk Tech or related is a plus
Must be vaccinated against COVID-19.

Must pass a background and drug test (not including TCH)

Please submit your resume in Word or PDF.
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